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	<title>Surf Canyon &#187; Search Results  &#187;  contact.jsp</title>
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	<link>http://blog.surfcanyon.com</link>
	<description>Unleash the Power of Search</description>
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		<title>New Diggz</title>
		<link>http://blog.surfcanyon.com/2011/01/25/new-diggz/</link>
		<comments>http://blog.surfcanyon.com/2011/01/25/new-diggz/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 21:47:09 +0000</pubDate>
		<dc:creator>Surf Canyon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.surfcanyon.com/?p=454</guid>
		<description><![CDATA[On December 31st we bid farewell to our spacious, wood-floored offices above a silk shop near downtown Oakland for a brand new set of digs at a co-working facility in San Francisco near 10th and Mission. The new space is excellent, the people are friendly and we’re excited about the next chapter in our journey. [...]]]></description>
			<content:encoded><![CDATA[<p>On December 31st we bid farewell to our spacious, wood-floored offices above a silk shop near downtown Oakland for a brand new set of digs at a <a href="http://www.sandboxsuites.com/spacessf1.html" target="_blank">co-working facility</a> in San Francisco near <a href="http://www.surfcanyon.com/contact.jsp" target="_blank">10th and Mission</a>. The new space is excellent, the people are friendly and we’re excited about the next chapter in our journey.</p>
<p>Additionally, for the month of January, we welcome an intern from MIT: Connie Chan.  She’ll be assisting with development before returning to Boston to continue her junior year of studies in Computer Science.</p>
<p><img class="size-full wp-image-455 alignleft" title="New office at Sandbox" src="http://blog.surfcanyon.com/wp-content/uploads/2011/01/New-office-at-Sandbox.jpg" alt="" width="500" height="290" /></p>
<p style="text-align: center;"><em>The Surf Canyon team, from left to right: Mike Wertheim, Mark Cramer, Connie Chan and Keith Flippin</em></p>
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		<title>Reaching the World with AMO Localizations</title>
		<link>http://blog.surfcanyon.com/2010/07/30/reaching-the-world-with-amo-localizations/</link>
		<comments>http://blog.surfcanyon.com/2010/07/30/reaching-the-world-with-amo-localizations/#comments</comments>
		<pubDate>Fri, 30 Jul 2010 17:51:34 +0000</pubDate>
		<dc:creator>Surf Canyon</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Tutorials]]></category>

		<guid isPermaLink="false">http://blog.surfcanyon.com/?p=287</guid>
		<description><![CDATA[As anyone who’s developed an add-on for Firefox is probably aware, Mozilla’s AMO pages offer a multitude of localization options for your add-on’s webpage: 33 different languages, including English, to be exact. This is an unparalleled opportunity to reach and communicate with users virtually everywhere around the world. However, actually translating your AMO page, quickly [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-300" title="Modules pour Firefox" src="http://blog.surfcanyon.com/wp-content/uploads/2010/07/Modules-pour-Firefox.jpg" alt="" width="500" height="78" /></p>
<p>As anyone who’s developed an add-on for Firefox is probably aware, Mozilla’s <a href="https://addons.mozilla.org/" target="_blank">AMO</a> pages offer a multitude of localization options for your add-on’s webpage: 33 different languages, including English, to be exact. This is an unparalleled opportunity to reach and communicate with users virtually everywhere around the world. However, actually translating your AMO page, quickly and economically, can be challenging. Outside of paying large sums for professional translation services, or hitting up foreign language-speaking friends, we know of two good options.</p>
<p><strong>BabelZilla</strong>: <a href="http://www.babelzilla.org/" target="_blank">www.babelzilla.org</a></p>
<p>While the UI might be a little obtuse and the process a bit complicated, many add-on developers have told us that they’ve had great success with BabelZilla. If you create an account and upload your add-on, volunteers will translate the embedded text for you. If you would also like to have the text on your AMO page translated, you could drop the strings in .property files. We were never quite able to get it to responses, and the activity seems somewhat low, but it’s free so you might want to give it a try. Apparently there are ways to kindly solicit translators on the forums.</p>
<p><strong>Amazon Mechanical Turk</strong>: <a href="http://www.mturk.com/" target="_blank">www.mturk.com</a></p>
<p>This is not free, but for a very modest amount of money you can get your AMO page quickly translated by <em>native</em> speakers. Create an account and then follow the instructions to upload the text of your AMO page. We used the “Basic Open-ended Question” template. On the Properties page you can specify the location of the worker. For virtually all of our translations we chose people living in the country where the language is spoken. The Reward is up to you, but we paid $5-10 per translation for our <a href="https://addons.mozilla.org/en-US/firefox/addon/6549/" target="_blank">AMO page</a>. Publish and then wait for the replies to roll in.</p>
<p>Some translations took a while to be returned, but the majority came in under 1 day, and some came back in hours. The average time a worker spent on a translation was 20-30 minutes. In the end, we were able to get 30 translations in just a few days:</p>
<p>Arabic (<a href="https://addons.mozilla.org/ar/firefox/addon/6549/" target="_blank">ar</a>), Catalan (<a href="https://addons.mozilla.org/ca/firefox/addon/6549/" target="_blank">ca</a>), Czech (<a href="https://addons.mozilla.org/cs/firefox/addon/6549/" target="_blank">cs</a>), Danish (<a href="https://addons.mozilla.org/da/firefox/addon/6549/" target="_blank">da</a>), German (<a href="https://addons.mozilla.org/de/firefox/addon/6549/" target="_blank">de</a>), Greek (<a href="https://addons.mozilla.org/el/firefox/addon/6549/" target="_blank">el</a>), Basque (<a href="https://addons.mozilla.org/eu/firefox/addon/6549/" target="_blank">eu</a>), Spanish (<a href="https://addons.mozilla.org/es-ES/firefox/addon/6549/" target="_blank">es-ES</a>), Finnish (<a href="https://addons.mozilla.org/fi/firefox/addon/6549/" target="_blank">fi</a>), French (<a href="https://addons.mozilla.org/fr/firefox/addon/6549/" target="_blank">fr</a>), Gaeilge (<a href="https://addons.mozilla.org/ga-IE/firefox/addon/6549/" target="_blank">ga-IE</a>), Hebrew (<a href="https://addons.mozilla.org/he/firefox/addon/6549/" target="_blank">he</a>), Hungarian (<a href="https://addons.mozilla.org/hu/firefox/addon/6549/" target="_blank">hu</a>), Indonesian (<a href="https://addons.mozilla.org/id/firefox/addon/6549/" target="_blank">id</a>), Italian (<a href="https://addons.mozilla.org/it/firefox/addon/6549/" target="_blank">it</a>), Japanese (<a href="https://addons.mozilla.org/ja/firefox/addon/6549/" target="_blank">ja</a>), Korean (<a href="https://addons.mozilla.org/ko/firefox/addon/6549/" target="_blank">ko</a>), Dutch (<a href="https://addons.mozilla.org/nl/firefox/addon/6549/" target="_blank">nl</a>), Polish (<a href="https://addons.mozilla.org/pl/firefox/addon/6549/" target="_blank">pl</a>), Brazilian Portuguese (<a href="https://addons.mozilla.org/pt-BR/firefox/addon/6549/" target="_blank">pt-BR</a>), European Portuguese (<a href="https://addons.mozilla.org/pt-PT/firefox/addon/6549/" target="_blank">pt-PT</a>), Romanian (<a href="https://addons.mozilla.org/ro/firefox/addon/6549/">ro</a>), Russian (<a href="https://addons.mozilla.org/ru/firefox/addon/6549/" target="_blank">ru</a>), Slovakian (<a href="https://addons.mozilla.org/sk/firefox/addon/6549/" target="_blank">sk</a>), Albanian (<a href="https://addons.mozilla.org/sq/firefox/addon/6549/" target="_blank">sq</a>), Swedish (<a href="https://addons.mozilla.org/sv-SE/firefox/addon/6549/" target="_blank">sv-SE</a>), Ukrainian (<a href="https://addons.mozilla.org/uk/firefox/addon/6549/" target="_blank">uk</a>), Vietnamese (<a href="https://addons.mozilla.org/vi/firefox/addon/6549/" target="_blank">vi</a>), Chinese (<a href="https://addons.mozilla.org/zh-CN/firefox/addon/6549/" target="_blank">zh-CN</a>) and Taiwanese (<a href="https://addons.mozilla.org/zh-TW/firefox/addon/6549/" target="_blank">zh-TW</a>). We’re still working on Farsi (<a href="https://addons.mozilla.org/fa/firefox/addon/6549/" target="_blank">fa</a>) and Mongolian (<a href="https://addons.mozilla.org/mn/firefox/addon/6549/">mn</a>).</p>
<p>There are some things to look out for.  When you get the translations you might want to drop them into <a href="http://translate.google.com/" target="_blank">http://translate.google.com/</a> which, while far from perfect, can help to make sure they are not way off base. Also, if you get a response from someone that took less than a few minutes, he or she probably just got a machine translation, which is not particularly desirable and naturally you could do yourself. Most people will not do this, but sometimes it might be worth specifying that you want a human translation. (As the <a href="https://developer.mozilla.org/en/Localizing_extension_metadata_on_addons.mozilla.org" target="_blank">Mozilla Devloper Wiki</a> indicates, &#8220;You are kindly advised NOT to use any automatic online translation, which can bring unpleasant low-quality output to users.&#8221;) Lastly, if there are translations that look suspect, you can even go back into Mechanical Turk and set up another job to have the translations proofread by a different native speaker.</p>
<p>In the end it took a bit of effort, but making your hard development work understandable by so many people around the world makes it worth the while. Feel free to <a href="http://www.surfcanyon.com/contact.jsp" target="_blank">contact us</a> should you have any questions or need any help.</p>
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		<title>v2.0.5 &#8211; Badda Bing!</title>
		<link>http://blog.surfcanyon.com/2009/06/04/v205-badda-bing/</link>
		<comments>http://blog.surfcanyon.com/2009/06/04/v205-badda-bing/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 17:54:41 +0000</pubDate>
		<dc:creator>Surf Canyon</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Personalization]]></category>

		<guid isPermaLink="false">http://blog.surfcanyon.com/2009/06/04/v205-badda-bing/</guid>
		<description><![CDATA[The big news with v2.0.5, released this morning, is integration with Microsoft&#8217;s shiny new search engine, Bing! Only launched on Monday of this week, Bing is very impressive and has been receiving wonderful reviews. Now, only a few days later, thanks to the latest version of Surf Canyon&#8217;s glowingly-reviewed, award-winning application, it&#8217;s even better: Real-time [...]]]></description>
			<content:encoded><![CDATA[<p>The big news with <a href="http://www.surfcanyon.com/product.jsp" target="_blank">v2.0.5</a>, released this morning, is integration with Microsoft&#8217;s shiny new search engine, <a href="http://www.bing.com">Bing</a>! Only launched on Monday of this week, Bing is very impressive and has been receiving <a href="http://www.techcrunch.com/2009/06/01/apparently-bing-is-something-of-a-hit/" target="_blank">wonderful reviews</a>. Now, only a few days later, thanks to the latest version of Surf Canyon&#8217;s <a href="http://blog.surfcanyon.com/2009/01/13/googles-searchwiki-surf-canyon-share-the-mossberg-solutions-column/" target="_blank">glowingly-reviewed</a>, <a href="http://blog.surfcanyon.com/2008/12/19/top-10-ases-for-2008/" target="_blank">award-winning</a> <a href="http://www.SurfCanyon.com" target="_blank">application</a>, it&#8217;s even better:</p>
<ul>
<li><a href="http://blog.surfcanyon.com/2008/12/01/evaluating-surf-canyon%E2%80%99s-technology-part-2/" target="_blank">Real-time personalization</a> &#8211; Easily find relevant information <em>buried </em>in Bing&#8217;s results with real-time re-ranking.</li>
<li><a href="http://blog.surfcanyon.com/2009/05/22/oneriot-announces-real-time-search-partnership-with-surf-canyon/" target="_blank">Real-time results</a> &#8211; Insert relevant real-time results from <a href="http://blog.oneriot.com/content/2009/06/oneriot-partners-plugs-bing-in-to-realtime/" target="_blank">OneRiot</a> and Twitter.</li>
<li><a href="http://blog.surfcanyon.com/2009/04/30/v204-further-refinements/" target="_blank">Query refinements</a> &#8211; Search reformulations are suggested based on your &#8220;at the moment&#8221; information need.</li>
<li><a href="http://blog.surfcanyon.com/2008/12/09/v200-welcome-to-mysurfcanyoncom/" target="_blank">Customize content</a> &#8211; Use <a href="http://my.SurfCanyon.com" target="_blank">my.SurfCanyon.com</a> to indicate the sources of information you prefer, as well as those you&#8217;d like to avoid.</li>
</ul>
<p><img src="http://blog.surfcanyon.com/wp-content/uploads/2009/06/pearl-jam.jpg" alt="Pearl Jam on Bing" /></p>
<p>Don Dodge, Director of Business Development for Microsoft&#8217;s Emerging Business Team and author of <a href="http://dondodge.typepad.com/the_next_big_thing/2009/06/bing-gets-real-time-search-with-oneriot.html" target="_blank">The Next Big Thing</a>, wrote about Surf Canyon&#8217;s integration with Bing:</p>
<blockquote><p>Two&#8230; innovative startups, <a href="http://www.webmynd.com" target="_blank">WebMynd</a> and <a href="http://www.surfcanyon.com" target="_blank">Surf Canyon</a>, worked quickly to customize Bing with real-time search results powered by <a href="http://www.oneriot.com" target="_blank">OneRiot</a>. Surf Canyon CEO, Mark Cramer, said that they are excited about this integration because “Bing users can now re-rank search results ‘on the fly’ plus get OneRiot’s real-time web results to further transform Bing search results into dynamic portals of information.&#8221;</p></blockquote>
<p>Additionally, the new version contains additional compatibility with Google&#8217;s search pages.</p>
<p>Finally, we&#8217;d like to suggest that our users give <a href="http://www.mywot.com" target="_blank">WOT (Web of Trust)</a> a try. WOT warns you about risky websites that try to scam visitors, deliver malware, send spam or steal personal information. WOT&#8217;s color-coded icons show you ratings for over 22 million websites &#8211; green for trust, yellow for caution and red to stop &#8211; helping you avoid interaction with harmful sites. We ensured full <a href="http://blog.surfcanyon.com/2009/03/27/v203-just-wot-you-need/" target="_blank">compatibility with WOT</a> in v2.0.3.</p>
<p>Enjoy! And, as always, we appreciate <a href="http://www.surfcanyon.com/contact.jsp" target="_blank">feedback</a>.</p>
<p>Update (6/9/2009) &#8211; Charles Knight at <a href="http://www.altsearchengines.com/2009/06/09/surf-canyon-integrated-with-bing" target="_blank">AltSearchEngines</a> covered the new release.</p>
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		<title>Know Thy Add-on User</title>
		<link>http://blog.surfcanyon.com/2009/01/20/know-thy-add-on-user/</link>
		<comments>http://blog.surfcanyon.com/2009/01/20/know-thy-add-on-user/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 18:04:52 +0000</pubDate>
		<dc:creator>Surf Canyon</dc:creator>
				<category><![CDATA[Tutorials]]></category>

		<guid isPermaLink="false">http://blog.surfcanyon.com/2009/01/20/know-thy-add-on-user/</guid>
		<description><![CDATA[Mark Cramer, CEO of Surf Canyon, offers some thoughts on the Mozilla blog regarding gathering and responding to user feedback. We have done our best to collect as much as information as possible from our users, as well as anyone else who wishes to offer feedback, and will continue to strive to respond, to the [...]]]></description>
			<content:encoded><![CDATA[<p>Mark Cramer, CEO of Surf Canyon, offers some thoughts on the <a href="http://blog.mozilla.com/addons/2009/01/20/know-thy-add-on-user/" target="_blank">Mozilla blog</a> regarding gathering and responding to user feedback. We have done our best to collect as much as information as possible from our users, as well as anyone else who wishes to offer feedback, and will continue to strive to respond, to the best of our ability, to the inquiries and suggestions of everyone who <a href="http://www.surfcanyon.com/search/contact.jsp" target="_blank">contacts us</a>.</p>
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